Cancellation Policy

Registration:

Cancellations must be received in writing by September 9, 2020 for a refund, minus a $100 administrative charge. After September 24, 2020, refunds are not available. Substitutions may be made at any time, by contacting the registration department IN WRITING to rdh@american-tradeshow.com.

Hotel:

All reservations canceled on or after September 1, 2020 will be assessed a $50 processing fee. Any reservation that fails to arrive on the confirmed arrival day will be charged one night’s room & tax by the hotel and a $50.00 processing fee by PCS and all nights of the reservation will be cancelled.

Registration:

Hotel:

Fast Track Registration
Available onsite to all pre-registered attendees and exhibitors by:
Presenting a copy of registration confirmation; or Providing Confirmation No. or Email Address

Attendee Badge Policy
All registered attendees will be issued an Attendee Badge and badge holder, as well as the appropriate event tickets and electronic business card. Please wear your badge at all times when attending official RDH Under One Roof functions. Badges are a security measure to identify people who have a legitimate reason to be in the conference and exhibit areas. If you are not wearing your badge, you may be asked to show proof of your registration and picture ID.

Letters of Invitation
Endeavor can only provide letters of invitation to paid conference attendees and exhibitors. If you are not a paid conference attendee or exhibitor for this event, you may inquire with the hotel where you will be residing in this regards. Please note the hotel may or may not be able to assist you with your request; this assistance is given at their discretion.

CANCELLATION POLICY