Date & Time
Friday, July 23, 2021, 8:00 AM - 10:00 AM
Will Bowen

Business executives and employees deal with hundreds of complaints on a daily basis — complaining coworkers, complaining customers.

Learning Objectives:

  • What’s wrong with complaining? (Chronic complaining’s destructive effects on health, relationships, and success)
  • What is (and isn’t) a complaint? (This will surprise and shock you )
  • The 5 reasons people complain (Remembered by the acronym G.R.I.P.E.)
  • How to get other people, and ourselves to stop complaining (Yes, it’s possible)
  • Positive leadership in a negative world (Building the best business you can with the resources you have)

Everyone will leave inspired, mindful of their own complaints, and motivated to approach complaining customers and co-workers with new, simple and effective strategies.

Location Name
Sagamore 3-5
Full Address
Indiana Convention Center
100 S Capitol Ave
Indianapolis, IN 46225
United States
Session Logo

Commercially Supported by: